What’s new with Workforce Management Software?

With the changing times the requirement of technological applications have increased. Workforce plays a major role in the overall performance of the organization. An impact on the workforce adversely affects the productivity curve of the organization. Workforce management software assists the employer to manage the employees on a day to day basis. Pandemic and transition from office to remote location has increased the need to more advanced technological applications. In the coming years the industry will experience major changes in the way organization functions. 

Let’s dig a little deeper and discuss new implementations in workforce management software:

Gig Economy 

Gig economy has captured the attention of the present generation in recent years. Gig economy stands for mass hiring of the employees on contractual basis. It may be freelancers or contractors hired to fill in for a temporary period of time to complete a specific project. Urbanisation in India has increased the percentage of employees hired on contractual basis from 20 to 25 percent. With popularization of the gig economy comes in the need for highly customisable payroll and workforce management software. Vendors providing workforce management software are aiming to equip the application with new modules for such requirements. 


One of the major reasons for the popularization of the gig economy is that the present generation restrains to bind themselves in a 9 to 5 set up. This has increased the number of freelancers. As a flexible approach encourages them to maintain a healthy work life balance with the freedom to work whenever and wherever they wish. There’s no doubt that flexible hours and freedom of choosing their own workplace has increased productivity. So much so that many organizations such as Facebook have even considered adopting to continue with this set up in the new normal future of work. It has called for the requirement of changing the parameters of judging an employee’s contribution to the organization. The vendors have started to upgrade versions focusing on the progress of the projects assigned to them. 

Artificial intelligence

Automation of several tasks has become one of the popular interfaces a buyer looks for in a workforce management software. Employers are focusing to transit various tasks from being manually done to be managed by artificial intelligence. Such transition is a step forward to decreasing the workload of the employee and minimizing the risks of error. Vendors have started to focus on automating various inputs such as generating the productivity curve based on the updates provided by each employee. In a nutshell, vendors have planned to introduce a fully automated version of the application for better results.

Also Read: How Covid-19 Had an Impact on Workforce Management


A major challenge for any buyer is to choose an application that is compatible with the existing applications. The major issue is that an organization tends to opt for various applications from different vendors rather than from one software suite. It has led the developers to invest more efforts in integration and synchronization  of data among the existing software applications. As each buyer has a different set of requirements. The ability to be easily integrated with the software from various vendors can help in establishing a set up fulfilling all the requirements of an organization.

Focus on the existing employees

As it has always been seen that major applications focus on providing features that aim in smoothening the procedure of hiring and exit of an employee. The middle management is responsible for overseeing the functioning of the organization. As newly hired employees need time to adjust with the existing work module. So, it is imperative for the workforce software to help the HR with this. 

The technological advancements have raised hopes for more efficient approaches towards workforce management. Having said that, it would be wise to opt for a well designed workforce management software. As with these features an employer can hope for a fully automated version with a platform to customize in accordance with the requirements of the organization.