The telephone connection is one of the most critical communication channels available to communicate with the outside world and beyond. Depending on the sector in which one operates, the telephone connection assumes greater or lesser importance. There are companies where the telephone is the fundamental work tool, such as the call centre, and others where it is only a support tool. The activity and the company’s needs influence the characteristics that a company telephone system must-have.
Companies have recently used an analogue telephone system because it is considered more reliable and with good voice quality. Furthermore, if well configured, it allows you to manage calls efficiently between the various internal lines. But its potential ends there. What if your work team were to grow, for example? You would need to increase the number of internal lines, but this would entail new expenses and an increase in the Business Phone number fee. In addition, with an analogue system, all outgoing calls are paid according to the rates of your operator. If you have multiple locations, you will have to multiply them for each of your offices.
A Considerable Expense, Don’t You Think?
All these problems are radically reduced, if not eliminated if you decide to use a cloud PBX. The cloud PBX is a modern telephone network management system that uses VOIP (Voice over IP) technology, i.e. it allows you to make phone calls using the internet connection instead of the traditional telephone line. Finally, you can say goodbye to the physical contact, wiring, and even the fixed telephone fee. Everything happens remotely and via a single cable. Are you still not convinced that the cloud PBX is the right choice to improve your company’s communication? You can search for the Ooma alternatives and get the best reasons to use it. Below are some excellent reasons to choose it:
A Single Connection for All the Offices
With Connection in Cloud, you can manage, with a single connection, all your offices as if they were in the same building. In this way, you eliminate call costs and make communication more innovative and more efficient.
In addition to the essential functions of a standard analogue system, such as: receiving calls from external lines, sorting them on the internal line, and making calls from extensions, with the Cloud Connection, you can configure an automatic answering machine just as you want.
Work In Mobility
This solution allows you to divert calls to a mobile phone and then use the company phone even outside the company.
Stop To Physical Fax
By associating the telephone number to an e-mail address, it is possible to send and receive faxes via e-mail, permanently deleting the physical fax.
First of all, the line is inserted into analogue or digital lines to be inserted into the telephone connection. The telephone connection is programmed (optionally) to ring one or a group of extensions, so you can choose who can answer before others.
You can also choose another way to insert a device, called an “automatic attendant post device”. It allows a person to reach the desired area without ringing all the phones, so it is much more convenient and easier to use.